[Resolved] Kent RO — complaint against kent ro dealer - apex services | |||
I have given amc for my kent ro on 26.09.2018 for 2 years with effect from 26.09.2018 by depositing rs 10500 (Bill complaint number 27/13, membrane code c6739, bill serial number - 4456) to apex service centre, 3/133, lalita park, laxmi nagar, delhi -110092. As my ro is leaking, i made complaint on 20.11.2019 to send mechanic for repair of my ro. Since then, i made several complaints till today (25.11.2019) but every time, the receptionist gave assurance for sending mechanic. Today, she straightaway refused that neither mechanic will be send nor money will be refunded on my request. It appears that apex service company is a fraud company and action is required to be taken against them. It is requested that apex services refund my money and kent ro gets the ro repaired From: Suresh kumar atri Was this information helpful? | |||
Dec 29, 2019 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Nov 26, 2019 Kent RO Customer Care's response Dear Sir, We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details at [protected]@kent.co.in. You may also call us at +91-[protected]. Regards, Team Kent Verified Support Nov 27, 2019 Kent RO Customer Care's response Dear Sir, Please share your contact details at [protected]@kent.co.in so that we can get in touch with you shortly. Alternatively, you can contact us at +91-[protected]. Regards, Team Kent Verified Support Nov 28, 2019 Kent RO Customer Care's response Dear Sir, As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance. Regards, Team Kent | |||
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We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details at [email protected]. You may also call us at +91-9278912345.
Regards,
Team Kent
As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.
Regards,
Team Kent