[Resolved] Kent RO — Complaint against kent ro water purifier
P
pabip43
from Pune, Maharashtra
Address:
560064
I had purchased Kent water purifier three years back. Initial few month there was frequent repairs and had to spend heavily on getting it repaired. After that it worked well for one and half year and again started giving problem. Engineer from the company who attended to it is saying that the entire filter need to be changed which would cost Rs.3800/- which means that nearly 50 % is a maintenance cost for three years. I have not seen any product where the maintenance cost is 50 % of the price in first three years which is ridiculous. I get a doubt on the product quality now.
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Jul 3, 2017
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2017
Kent RO Customer Care's response Dear Sir/Madam,
we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.
Warm Regards,
Team Kent
Verified Support
Jul 03, 2017
Kent RO Customer Care's response ear Sir/Madam,
as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.
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