[Resolved]  Kent RO — complaint against service not given

I am mrs jhumur sen kar complain in kent ro service center of my kent ro machine on 20th april 2018 complain no [protected]. Otp genarated at 10 a. M on 20th april 2018. Same day mr. Debasish, mob no-[protected] contact me want otp whithout attain complain. But whithout service i deny. To give him otp. Next day my. Complain has been submitted for cancellation without my concern at 2.25 p. M. Then immediately i contact kent service center and told them whitout my concern how my complain submited for cancellalatio this totally froudulent work who done this. Then customer service apologies and they confirm me some tecnical person come to my house wthin 24 hours at 2.42 p. M. But nobody come last two days to solve my problem. But today 24th april 2018 at 12.41 p. M one message one message come in my registered mobile no my case is resolved. Pl give me feedback. Whitout doing any service, whitout send any technician, only telephonic conversion my case [protected] is resolved how it possible, this is totaly froudulent activity. My machine is now deactivate condition within one year warranty period if it is not ok within 24 hrs i complain to consumer durable arganisation and social media also. Your organisationnot giving me one year warranty free service how it possible 4 year free service. I am the member of consumrr durable complain asociation after this sicial media also know the reality. Thanks — [protected].