Kent RO — Completely useless Kent support even for installation

Rajaganapathy Rajendran

Address:

Bangalore, Karnataka

I bought Kent Pearl RO purifier in Adishwar Bangalore and not able to make installation for past 2 weeks. I am completely frustrated with Kent RO service in Bangalore. Even for basic installation it is complete headache and service personel in Bangalore is rude. Call center is another hopeless, it is becoming difficult to even raise a request with their call center. I need immediate resolution of the problem else take the product back. register phone number for the product is [protected]

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Comments

ts_na63

from Bengaluru, Karnataka

I have taken AMC from kent dealer Good Mineral RO(Manager Mr. Nagesh ), Address : yellakunte Mangamana Palya, Bommanahalli, Bangalore -560068 phno[protected], 64071999. I have paid Rs 5000/- for AMC o 21/12/14 for Kent water filter service and repair. When ever repair in kent water filter I will call the dealer Good Mineral Rao and lodge the complaint. The dealer will not respond and I have to make daily to Kent office. I will take 30 days to rectify the kent RO. Whenever I call to Kent office they will tell today or tommorrow, filter stock is yet to come, They will tell the engineers to contact and change the engineer name when ever I call. sKent office and engineers will not pick the call and always postponing the days and cheating the public. I have lodged the complaint 8334 15 days back till no engineer is not attended the kent ro to repair. previously complaint no 7034 lodged in March14 is rectified after 30 days of time.
Kindly take necessary action against the dealer and rectify my Kent T S Nanda Kumar, Mangamanna palya Bommanhalli. Bangalore mob [protected]

Kent RO Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Mr.Kumar,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent

ts_na63

from Bengaluru, Karnataka

I have been calling to the following engineers for rectification of my kent ro for 15 days. Good Mineral Ro yellakunte old mangamanna palya bommanahalli bangalore.
Managet Nagesh [protected], office no[protected]/65,
Ravi - [protected], Shiva-[protected]
Pradeep-[protected], Nanda-[protected]
Daily i will call to above engineers but they will not respond and pick the calls, they will postpone today, tommorrow, evening, aftetnnon. But they never turnup and rectify kent ro. Very bad & delay service. Nanda kumar mob [protected], [protected]

shiras abdulrahman

from Bengaluru, Karnataka

Took an AMC from a company called Rain Drop Services. There is no company called such address in Vignan nagar. I paid 5500.

Technicians name is nand Kumar and his number is [protected].

A lot of cheating going around. Be careful.