[Resolved] Kent RO — contaminated water

Fami Bashoque Dada (FBD)

from Srinagar, Jammu and Kashmir

Address:	190014
Website:	Kent.com

I have purchased two kent purifiers a few years back, one of them is of no use and the other one stopped working so i called the customer service, they repaired it but it gives dirty water, not at all fit to consume. We consumed the same water for a few days and now we are suffering from many health issues. Both of the kent water purifiers are not working well. Even after repair. And it needs repair every now and then, so i want to file a complaint againist kent ro company

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Nov 29, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2017

Kent RO Customer Care's response Dear Madam,

As per telephonic discussion that please provide your registered contact number and machine serial number with complete address details at [protected]@kent.co.in We will get in touch with you at the earliest.

Warm Regards,
Team Kent

Verified Support

Oct 27, 2017

Kent RO Customer Care's response Dear Mr.Bashir,

Thanks for your contact details. We have shared the same with our concerned department. We will connect with you soon.

Warm Regards,
Team Kent

Verified Support

Oct 28, 2017

Kent RO Customer Care's response Dear Mr.Bashir,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent