Kent RO — Dealer is not responding even my kent having warranty

Address:

Bangalore, Karnataka

HI, I have taken Kent Pearl on 11 Jan 2015 and 3 days back when i was having problem with leakage then called to dealer ( Pearl Infotech, Bangalore, Marathalli ..Phone num: [protected]..person name :Santosh). He said guy will come and see this problem and almost 2 days over but no came and when i called he is not responding phone. Is this way to give service from Kent Dealer. Next when i am calling to Kent customer complain on[protected] then gave me another number for raise complain..and number is[protected] but no one responding there also...i am wonder why Kent has given Toll free number[protected] if it not functional working at all. Really worst from Kent ...unexpected...