Address: | KENT RO Systems Ltd. E-6, 7 & 8, Sector-59, Noida-201 309, Uttar Pradesh, India. |
ITEM BOUGHT IN NOVEMBER'22 AND IT IS NOW AUGUST '23 (9 MONTHS) WITH NO OUTPUT.
I Bought an 8L softener on November 22. Since that time it has not worked, we took time to understand this issue and then launched service calls. At one point on March, 23 somebody came and started a trial-and-error process for months together and finally found the synchronous motor was not working properly.
Now, waiting for the spare motor for almost one month.
Nobody from the local office is responding to calls or messages. On the other hand, the warranty period of 12 months is getting over soon.
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