[Resolved] Kent RO — Disgusting service and product

Alpaag

from Pune, Maharashtra

Address:

Gautam Buddh Nagar, Uttar Pradesh

It has not even been 1 year of my purchase of KENT RO and it has stopped working for 4 times. I had the warranty and so these repairs were fixed after making requests. But I am worried that such a product won't last for long. So I requested to their staff to please replace this piece as it seems to be defective. But it has been all waste. I have contacted more than 5 staffs and none of them offered any help. I have put a feedback on their website and waiting to hear from them. Kindly contact me: [protected] (Sameer, Greater Noida)

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Aug 14, 2020

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Sep 05, 2014

Ultratech India's response Ultratech India RO : hello sir, if you want to repalce your R.O system then we have a best offer for you . we give you our R.O in exchange Where you get these specification : R.O + UV , sutomatic system, 1 Yr warranty, 1 extra outer bowl + filter free. if you are interested then please contact us :[protected], [protected]

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Comments

Kent RO Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Sameer,

We deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent