[Resolved] Kent RO — dublicte parts provided by the Asansol Kent RO dealer. | |||
Customer name : Mr. Keshar Agarwal Model : K.G+ Date of Installation : 08.10.10 Customer Code : OCT'10 Contact no: [protected] Email id: [protected]@yahoo.com Dear Sir, A week back I had complained to you that my Kent RO system was not functioning properly . One of your men had come to service but his services were unsatisfactory. your agent supplied duplicate parts as it is written on the products that the products are duplicate. We Mailed you few days back about this complaint but there was no action from your end. I am sorry to say but it seems that The Company is interested in selling the products but not providing after sale services. I request you to replace the diplicate psrts of the machine with the oroginal parts and punish the sales service provider. Looking for your early response and your early feedback. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. | |||
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we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent