[Resolved] Kent RO — engineer did not visit on scheduled day
N
Naveenb2020
from Delhi, Delhi
Address:
122017
Engineer visit was scheduled today but he did not visit today. He did not even inform us that he is not coming. I called him many times but he did not pick the phone. This is very irritating. I am very unsatisfied with this kind of service and behaviour. Very unprofessional behaviour. I will not buy any kent product in future.
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Sep 12, 2019
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2019
Kent RO Customer Care's response Dear Sir,
We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.
Regards,
Team Kent
Verified Support
Aug 10, 2019
Kent RO Customer Care's response Dear Sir,
As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.
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