Kent RO — Fade up with your service staff

Address:

35/c3 near GK shrivastava hospital, rampur garden, bareilly

After installation of R O it work fine for 6 month after that water supply stops then I reageerde a complaint then a service engineer came and miss behave with my wife after so much of discussion local service centre send another person and he said filter are chocked and he is installed new filters and one additional filter . Then after 4 month again water supply stopped so I generate a service request and another service engineer came and said my pump is heating up due to pre filter installed by the previous service engineer and then he do some maintenance and change the pre filter again and said that pre filter is not from Kent bcos of this my machine is not working . Then I ask him tht pre filter which he installed now is also genuine then he said no this is local . Now again my RO stop working kindly tell me what is this you service engineers are installing fake product and another your service engineer is complaint but again he also installed local pre filter kindly suggest me what to do I am very disappointed with this product now