[Resolved] Kent RO — Fraudulent service

[Resolved] Kent RO — Fraudulent service

D divyaanand229 May 13, 2022 May 18, 2022 This thread was updated on May 18, 2022

We had requested for a service of our RO filter and a technician came to our house on 21st April 2022. He changed the filter and subsequently took Rs. 9499 from us for AMC. Subsequently the water purifier is not working properly, having sensor issues and tds is only 7. The other authorized service centers are not willing to adjust the tds controller because we have paid AMC and the original persons seems to be a fraud and is not reachable now. +1 photos Was this information helpful? No (0) Yes (0)
Jun 18, 2022 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support May 16, 2022 Kent RO Customer Care's response Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent May 17, 2022 Updated by divyaanand229 More fraud people from Kent, they have a strange way of trying to provide the refund via Gpay using some voucher code and somehow convinced me to pay them another 9500 citing that it was indeed refund code and I ended up losing another 9500 rupees. Subsequently they coaxed me to transfer another 19000 rupees via same method and i disconnected the call. I have absolutely lost trust in the whole kent team and I don't want to lose another 19000 rupees. I think as other companies would do, they need to find some other way to return my 19000 if they are genuine. I haven't seen any other refund happening this way spuriously on gpay where I have to actually pay them with some strange code believing that it's a refund. Verified Support May 18, 2022 Kent RO Customer Care's response Dear Customer, we've been updated by our team that your concerns have been addressed. Thank you for your support. Regards, Team Kent
1 Comment	Share
Submit Close

Related Kent RO reviews

View all 3005 Kent RO Reviews

Comments

divyaanand229

May 17, 2022

I received a call from Kent team this morning, and they mentioned I would get a refund of 9500. But, here is the catch. It will happen over a very novel method on Gpay. So I have to provide a upi ID to pay to and then provide some code which apparently will not deduct the money from my bank but will pay me back instead. Guess what! I lost another 9500 rupees paid from my gpay to some upi account. And the team Kent on the other end of the line were asking me to pay 19000 to get both my 9500 back and that's when I had the sense to drop off. I think it's an amazingly fraudulent team, and if they are indeed genuine, they should find some other regular way that other companies would to pay my 19000 back.