[Resolved] Kent RO — Frequent defective in my Kent RO
A
Abdhesh thakur
from Jaipur, Rajasthan
Address:
New Delhi, Delhi
My Kent RO has frequent defective after expiry of one year warranty. My RO guarantee period has been expired in NOV 2015. In March 2016, after defective Kent replaced RO Mabrane and Filter and some other parts which cost me Rs.4500/ approx. Now, machine has again defective. Some of my friends also getting same frequent defective. We have observed that the parts installed on defective must have some problems. It is requested to check whether parts supplied by your co. is after proper checking. Being Consumer we are totally unsatisfied with you service. My regd mobile no is [protected] with you.
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Sep 30, 2016
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
Kent RO Customer Care's response Dear Sir/ Madam,
we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent
Verified Support
Aug 30, 2016
Kent RO Customer Care's response Dear Sir,
as per your telephonic confirmation and service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.
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