Kent RO — Frequent malfunction of kent ro system and lousy service by authorised service centre i. e: aquair service point

Address:Lucknow, Uttar Pradesh, 226002
Website:Consumer complaint

We are facing frequent breakdown of our kent ro system, (kent grand plus mineral ro, model no:1041), we have a annual maintenance contract for a period from 07/04/2014 to 06/04/2019 with aquqair service point, lucknow.
Initially the equipment was running fine, but since last couple of months this equipment is giving us a tough time, i think even service engineers from aquair service point are not able to service it properly, suddenly it stops taking water with particular noise from the system, initially they replaced, solenoid valve, then it ran for few days, then again same problem started, again service engineer came and replaced uv lamps, it ran for 15 to 20 minutes and again same problem started, even after calling aquair service point several times no service engineer turned-up to solve the problem resulting in no purified water for us to survive, at present we are buying market water for our use, kindly try to solve our problem asap.
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