[Resolved]  Kent RO Grand + — Delay in installation

Address:560036

I have purchased brand new Kent water purifier from pooja Electronics & telecom, K R Puram, Bangalore, on Friday evening 26thAug2016, sales executive confirm that with in 24hrs purifier get installed but till today installation not done, given reason is server down...even after registration of installation request, installer calling on 7:30pm and tomorrow we will cm for installation so just I asked for the coming time response was very bad as well he told before coming I will call and come, I requested him to come after 5pm so that by that time I will cm back from the office, just he told ur request is going to cancel and again u need to rise request for installation, as a customer I have waiting from 4days he cannot accept my request ...this kind of worst service I never ever expect from KENT first impression itself very worst thinking to return back immediately.
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Oct 1, 2016
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
Kent RO Customer Care's response
Dear Sir,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent
Complaint comments 

Comments

3 members called me about installation till now installation not done. very bad service

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