[Resolved] Kent RO — Grand plus

Rahu79

from Kantilo, Odisha

Address:

411019

Within 2.5 years of purchase today i saw machine is not working, there is proper water supply and electricity. Called call centre understand that i will be charged and others things extra. Is this so poor product failed in 2.5 years.
Complaints no[protected]

It's very surprising to ask them about, nothing is covered still to charge a couple at rs.2000/- that men's it is very clear that they have fitted substandard parts. I am not going to pay, i will go to consumer court.

Regards,
Rahul aytulwar
[protected]

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Aug 5, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2017

Kent RO Customer Care's response Dear Mr.Rahul,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.

Warm Regards,
Team Kent

Verified Support

Jul 04, 2017

Kent RO Customer Care's response Dear Mr.Rahul,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent