[Resolved]  Kent RO — high maintenance charges & poor quality product

Kent maxx - water purifier with detachable storage tank and double purification o[censored]v+uf

Waste product..
Every 4 months we need to replace the filter, battery etc. Also every time these accessories cost, you will be hear different from service engineer, and from their customer office..

Every service visit they will make some problem in equipment and so we need to again pay money.
It will be better to donate money in template instead of giving to this company.

My suggestion, donot go for this company water purifiers.
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Mar 13, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2018
Kent RO Customer Care's response
Dear Mr. Jitendra,

We are sorry for the unpleasant experience you had. We're forwarding your concern for further processing & will respond with an update soon.

Warm Regards,
Team Kent
Verified Support
Feb 10, 2018
Kent RO Customer Care's response
Dear Mr. Jitendra,

Hope this concern has been resolved to your satisfaction. Please feel free to contact us in case you need any further assistance

Warm Regards,
Team Kent
Complaint comments 

Comments

Dear Sir,

I have water purifier of Kent RO ace+. It is out of warranty and service done by dated 01.02.18 and after service we are facing taste problem of water and our one part is missing after service.

Dealer Info:

JAI MATA DI ENTERPRISES
D-59/105, A-57, CHANDRIKA NAGAR COLONY SIGRA
[protected]
[protected]
Kent RO Customer Care's response, Feb 8, 2018
Verified Support
Dear Sir,

we deeply regret the inconvenience caused. Please call our helpline number +91-9278912345. Alternatively, you may also provide your contact details at [email protected] or via private message. We'll connect with you soon.

Warm Regards,
Team Kent

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