[Resolved]  Kent RO — Horrible service..there are more service centres for other appliances but this is the worst experience

Address:Axis Consumer services private limited ,,kolkata,,West Bengal

Very disappointed with the service..my new kent RO was installed on 28th october, , and one iron filter was supposed to be installed also but since that, , everyday i am calling the service centre and they are saying 'they dont have drilling machine and so cant come for installing'...the entire service centre has only one drilling machine???...
Everyday they are saying tomorrow they will come ...tomorrow they will come..but the tomorrow didn't arrived yet..
Very horrible experience ...if the begining is like this, , am worried about the future services..
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Aug 9, 2021
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
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Dear customer, we are sorry for the unpleasant experience you had. Please allow us to make it up to you as we believe in complete customer satisfaction. You can share your details via private message or at [protected]@kent.co.in. Alternatively, you can contact us at +91-[protected]. Regards, Team Kent.

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