[Resolved] Kent RO — I have bought a new spare of kent pump 5 months ago .

RAKESH BALAJI

Oct 27, 2021

Address:

Thiruvallur

We bought KENT ACE+ RO on[protected]. we are facing some or the other problem with RO we have bought. on 05/05/2021we bought Kent pump for 2400 and kent adaptor for 950 for the repairs which we had. and now[protected] we are facing the same problem. we booked for service. the service man checked and says we have to change the pump again. How can a pump which costs 2400 which was bought 5 months ago could stop working?? and if we ask for warranty for the PUMP they are saying its only for 3 months . how can a new pump which costs 2400 could stop working within 5 months?? and no warranty given. I request to cover the pump and kent adaptor under warranty.

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Nov 28, 2021

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2021

Kent RO Customer Care's response Dear Customer, we sincerely regret the inconvenience faced by you. As discussed, we are looking into it with a promise to resolve this quickly. Regards, Team Kent