[Resolved]  Kent RO — Inspite of complain raised not action taken

This is really disappointing to know that in spite of the complain raised for an urgent issue of Kent Purifier not working with the Kent Customer Care, the next day it was found that my complain number stands cancelled. There is no one’s responsibility to inform on the same as well. We were waiting for Kent engineer to call back for the visit. This is really patheic from the service point of view. Even the Engineers send are not upto mark. The issues are recurrent and it is the 4th time complain is raised. The complain number is[protected]. Please take necessary actions so that this does not repeat in future.