[Resolved] Kent RO — installed faulty ro membrane and filters | |||
I have chaned my membrane and filters three months back but they have installed faulty one after 5 days membrane chocked i registered complaint there kent service engineer come at my home they told me my kent ro has been chocked and they will not change. Their manager have no manners to talk. They talk very rudly they saying if you want to use kent ro than then use otherwise dont use. They stay in south delhi near by tuglakabad. They always come and tell this parts needs to be change with in 4 months i spents rs12000 to repair my ro product. Please do the neeful Was this information helpful? | |||
Dec 2, 2019 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Sep 23, 2019 Kent RO Customer Care's response Dear Sir, We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly. Regards, Team Kent Verified Support Sep 25, 2019 Kent RO Customer Care's response Dear Sir, As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance. Regards, Team Kent Verified Support Oct 23, 2019 Kent RO Customer Care's response Dear Sir, We apologies for the inconvenience caused to you. We tried to contact you on your given mobile number but call was not responded. Please provide us your alternate contact number so that we can contact you shortly. Regards, Team Kent Verified Support Nov 01, 2019 Kent RO Customer Care's response Dear Sir, As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance. Regards, Team Kent | |||
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We apologies for the inconvenience caused to you. We tried to contact you on your given mobile number but call was not responded. Please provide us your alternate contact number so that we can contact you shortly.
Regards,
Team Kent