Kent Ro — installed faulty ro membrane and filters
Ekta vihar jaitpur ext badarpur new delhi, Delhi, Delhi, India
RaRakeshk18 on Sep 22, 2019
I have chaned my membrane and filters three months back but they have installed faulty one after 5 days membrane chocked i registered complaint there kent service engineer come at my home they told me my kent ro has been chocked and they will not change. Their manager have no manners to talk. They talk very rudly they saying if you want to use kent ro than then use otherwise dont use. They stay in south delhi near by tuglakabad. They always come and tell this parts needs to be change with in 4 months i spents rs12000 to repair my ro product. Please do the neeful
[Sep 22, 2019] Kent RO customer support has been notified about the posted complaint.
Verified SupportKent RO Customer Care's response, Sep 23, 2019
We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.
Verified SupportKent RO Customer Care's response, Sep 25, 2019
As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.
Verified SupportKent RO Customer Care's response, Oct 23, 2019
We apologies for the inconvenience caused to you. We tried to contact you on your given mobile number but call was not responded. Please provide us your alternate contact number so that we can contact you shortly.
Verified SupportKent RO Customer Care's response, Nov 01, 2019
As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.
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