[Resolved] Kent RO — kent amc fraud | |||
For installation of kent prime ro at my new location (Hyderabad), i called kent ro customer care. They sent one representative for installation. That representative sold me amc for 1 year. (Scanned receipt attached for your reference). While giving receipt, i asked him why he is not giving kent receipt (In receipt, company name was rk water solutions). He told me that his company is having dealership with kent ro. Recently kent prime ro is not working properly, it is still under amc. Even though amc start date and end dates are mentioned clearly in receipt, kent representative refused to do free replacements. He is insisting to take amc again for free replacements of items. Kindly take necessary action and resolve the issue immediately. Was this information helpful? | |||
Dec 18, 2018 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Nov 12, 2018 Kent RO Customer Care's response Dear Sir, We deeply regret the inconvenience caused. Our service team will get in touch with you shortly with an update on this concern. Warm Regards, Team Kent | |||
1 Comment | |||
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My kent ro(Kent ACE) is not working after beep sounds were heard feom it. Please resolve the issue ASAP
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