[Resolved] Kent RO — kent elite - kr[protected]

BPE

Address:

Budhihal Village | Kasaba Hobli, Bangalore Rural, Karnataka, 562123

I purchased the kent elite one aug 2019 since that month we are not getting above 35 ltr per hours.
Every month am booking complaint after 3 to 6 days the service engineer reporting with duplicate filter etc
We are not getting proper service
Please advice the service team to replace the filter and parts with original
Even the service engineer (Mr arun) told me spare parts not getting from kent
Today also mr arun came and clean the filter but some parts to be required to be change but the same not available with their stock as well as not providing by kent itself.

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Apr 18, 2020

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2020

Kent RO Customer Care's response Dear Sir,

We apologies for the inconvenience caused to you. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent