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Kent RO

[Resolved]  Kent RO — kent excell + mineral ro

Address:Hyderabad, Andhra Pradesh, 500034

I have brought this equipment ' kent excell + mineral ro' which is said to be one of the premium products of kent ro on 20th october 2015. To our surprise, the machine is such low in terms of quality and efficient working. There is an issue in the product every two months and the main spare parts have to be replaced very often. I have ended up paying more than rs 20, 000 (Approx) till date on the machine.

Extremely unhappy with the service provided by the kent team at hyderabad and quality of spare parts. I would never recommend any product of kent ro.
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Dec 16, 2017
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2017
Kent RO Customer Care's response Dear Mr.Daga,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Warm regards,
Team Kent
Verified Support
Nov 14, 2017
Kent RO Customer Care's response Dear Mr.Daga,

Hope this concern has been resolved to your satisfaction. Please feel free to contact us in case you need any further assistance.

Warm regards,
Team Kent
Complaint comments 
1 Comment

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Comments

Yes Kent Filters are of substandard quality and so their engineers that come for a visit. I have wasted lots of my precious time getting to fix my Kent Smart Filter. It has a faulty mechanism to close the inlet valve. It leaks many a times. Engineers failed to fix it properly and every few months it leaks. I have given up on Kent and hope that wise Indians won't make a mistake of buying Kent products.
Reply
Kent RO Customer Care's response, Nov 10, 2017
Verified Support
Dear Sir/Madam,

We are sorry for the unpleasant experience you had.Please share your contact details with us at [email protected] or via private message. We'll connect with you soon

Warm Regards,
Team Kent

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    +91 92 7891 2345
    +91 12 0307 5075
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    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
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