[Resolved]  Kent RO — Kent grand mineral ro water purifier

Address:712503

I purchased the product on 17/09/2015 and till date had to get it serviced 4 times without any good results. Each servicing was accompanied with one or the other change of parts which has costed me from my pocket. The product itself seems to be faulty.

Servicing the appliance every 1-2 months is not what i had expected while trusting and buying this. The response from service center was not satisfactory. I want the product to be either replaced or refunded.

Product name - kent grand mineral ro water purifier
Serial number - kr[protected]
Date of purchase - 17/09/2015
Warranty upto - 17/09/2016
Servicing till date - 3/4

I have attached all documents.
+3 photos
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Oct 14, 2016
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2016
Kent RO Customer Care's response
Dear Sir/Madam,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent
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