[Resolved]  Kent RO — kent grand plus and the kent services are worse than you can imagine

Yesterday (1st november 2019) i had requested for services since my kent ro is not working at all but thanks to your engineer team he dont response at all and your bappa mondal your employee you dont have his detail how good?? U guys are working on water and u guys dont know how water is important in life such a pathetic services u guys provide and u guys charge 20k for ro system but when it comes to services u guys sucks then and what can we except when the company dont have his own employees details and the fun part is that they strongly provide the engineers phone no. Which do not exist how good this company we all can understand just they wana sell the damn item of there but in return there services forget it... Never but any kent item trust me like we are suffering for water more than 2 days u guys might suffer more than that... Still my issue is not solved thanks to kent ro
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Dec 7, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2019
Kent RO Customer Care's response
Dear Sir/Ma'am,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Regards,
Team Kent
Verified Support
Nov 05, 2019
Kent RO Customer Care's response
Dear Sir/Ma'am,

As discussed your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent
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