[Resolved] Kent RO — kent grand plus kr[protected]
N
Nizar2304
from Changanacheri, Kerala
Address:
Madurai, Tamil Nadu, 630702
I have launched complain for servicing my grand plus RO unit 10 days before. They are giving SR no[protected] initially, but they are cancelled that request no without my knowledge. Then I have contact Customer care, again they are giving new S.R. no[protected] which was also cancelled from there end. Kent company fooling me from last 15 days and there is no separate grievances redressal policy available in Kent to escalate consumer complaints further to top management.
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Jul 26, 2019
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2019
Kent RO Customer Care's response Dear Sir,
Apologies for the inconvenience. Our service team will get in touch with you shortly with an update on this concern.
Regards,
Team Kent
Verified Support
Jun 19, 2019
Kent RO Customer Care's response Dear Sir,
As discussed your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.
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