[Resolved] Kent RO — kent grand ro which is dead

dbhaia

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700029

We have lodged a complaint on 03/05/2018. Our machine is totally dead with constant alarm sounding. There is a ca patient at our home & thats why we requested a early solution of the problem. But unfortunately that local service centre nc sales & services in kolkata is least bothered to respond. Repeated calls to centre is answered by a phone operator who parrots the same line again and again. Bloody use less organisation. Biggest mistake to buy a product of kent.

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Oct 6, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2018

Kent RO Customer Care's response Dear Sir/Madam,

We are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. You can share your details via private message or at [protected]@kent.co.in. Alternatively, you can contact us at +91-[protected].

Warm Regards,
Team Kent