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Kent RO

[Resolved]  Kent RO — kent grand star

Address:South 24 Parganas, West Bengal, 700144

I have purchase kent grand star on 26.12.18 & the machine started problem within 1 week. 1st they change the motor parts now they want to change the display board. I dont want this disputed machine & want to replace this machine. The service engineering visited 3 times within 10 days from the date of purchase. No one cooperate with me from their side
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Feb 16, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2019
Kent RO Customer Care's response Dear Avijit Bhadra, We are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. Please share your contact details at [protected]@kent.co.in. You may also call us at +91-[protected].

Regards, Team Kent
Verified Support
Jan 16, 2019
Kent RO Customer Care's response Dear Avijit Bhadra, As we have not received any update from your side so we have closed this ticket. Let us know in case you need any further assistance.

Regards, Team Kent
Complaint comments 
1 Comment

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Comments

My kent RO grand plus is not working. Now passed only 4 month. I complained to sevice centre to repair it. But i found only some msgs
I didnt understood that what should i do

I think i should be go to consumer court office
Plss
Solve my problem...
Reply
Kent RO Customer Care's response, Jan 15, 2019
Verified Support
Dear Pradip Seth, We sincerely regret the inconvenience you have faced. Please share your contact details at [email protected]. You may also call us at +91-9278912345.

Regards,
Team Kent
Kent RO Customer Care's response, Feb 3, 2019
Verified Support
Dear Pradip,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards
Team Kent

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    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
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