[Resolved]  Kent RO — Kent high maintenance cost of sub standard parts

Address:

Hyderabad, Andhra Pradesh, 500049

I am using kent excel for 7 years. 1st three years product was very good. But last 3 years iam spending upward of 10000 per year on replacement parts. The durability of parts supplied is so poor that it requires replacement almost every year including motors.
Service partners are minting money on service and replacement which is bad in long run of company. Very customer unfriendly service model. Start a service partner rating if kent wants to check on unneccessary or lousy repairs which means frequent problems. E.g. i spent 5000 on replacement parts bcoz there was a leakage last month now again there is a leakage and solution is to replace motor. Wow.