[Resolved] Kent RO — kent maxx

Pranay Bamgude

from Khopoli, Maharashtra

Address:	Raigad, Maharashtra, 410204
Website:	Kent

I have logged a call for repair of Kent Maxx, the technician from Kent came and gave me an AMC saying I will change all filters including external filter and took Rs. 3000 saying that now there is shortage of spares from company side in 2-3 days I will come again and replace the same, now month have been passed the technician had not came and he took 3000 Rs. After giving a call to customer care, they are also not knowing the person who they have send to repair... Customer care said that in coming 24 Hrs. your issue will be resolved but now 48 Hrs. has been passed no one has responded from kent..

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May 29, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2018

Kent RO Customer Care's response Dear Mr.Pranay,

We sincerely regret the inconvenience you have faced. We're forwarding your concern for further processing & will respond with an update soon.

Warm Regards,
Team Kent

Verified Support

Apr 28, 2018

Kent RO Customer Care's response Dear Mr.Pranay,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Warm Regards,
Team Kent