I have raised complain on kent 20 march about not working of kent maxx. Complain id generated was[protected]. Technician has visited same day but he could not resolve issue. After losts of phone call since 21 march no one attended matter. Daily false promises given by kent ro representative that tomorrow we will resolve it but no one comes to solve issue.
Only five months to go after purchasing machine & machine is totally stop since 9 days. Nothing action taken by kent ro. Zero service support from kent under warranty.
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May 6, 2019
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2019
Kent RO Customer Care's response Dear Sir,
We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.
Regards,
Team Kent
Verified Support
Apr 03, 2019
Kent RO Customer Care's response Dear Sir,
As discussed your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.
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