[Resolved]  Kent RO — Kent MAXX water purifier bad after service

Address:FLAT 1-D , BEACON TERRACE APARTMENTS ,, GOVT. PRESS ROAD , MANNANTHALA POST

Dear Sir,
I'm from the city of Trivandrum in Kerala, India. I own a Kent MAXX water purifier that I bought in 2019. Before we serviced the machine, the filter was functioning well.
By EXCEL SERVICE in Trivandrum City, we had the filters changed on August 10, 2022. The machine is now occasionally beeping, so I've called Excel Service to have it looked at. I wonder if Kent purifiers can be done by EXCEL SERVICE employees. Additionally, how can we verify whether the spare filter is authentic or not?
Regards and thanks,

Baiju Vasavan
Trivandrum
Phone : [protected]
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Oct 20, 2022
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2022
Kent RO Customer Care's response
Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent
Verified Support
Sep 18, 2022
Kent RO Customer Care's response
Dear Customer, we've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support. Regards, Team Kent
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