[Resolved]  Kent RO — Kent mini water softener not working even after paid service

Address:560037
Website:www.kent.co.in

I have kent mini water softner (serial no : ks[protected] and recently i have changed it with new filter for which i have paid for both the new filter and the service and still it is not working and i am getting hard water only because of which i am facing many health problems.

I called customer care many times and several complaints has been raised but still issue is not resolved. one of the recent requests that has been raised is[protected] which i have been following up from past two weeks and no response yet.

Today (oct 22 2016), one more new request[protected] has been raised but no one knows when it will be addressed.

Also, last time i have received full two packs of expired salt. when i complained about it, no one even seem to be bothered about it.

Kent customer service is the worst service that i ever saw.

Please consider this issue as high priority and i hope it will be resolved atleast after raising this complaint.
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Nov 25, 2016
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
Kent RO Customer Care's response
Dear Mr.Banala,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent
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