[Resolved]  Kent RO — kent mysore service provider not returned my kent filter taken by him for repair

Sir,

Pls note that the service provider in mysore karnatak (Mr chethan) has taken my kent pearl filter for repair in dec 2017 and promised to bring back and re-install in jan 18 but never turned up.
He never picks up the call and also does not return my filter.
I have already spent around 9-10k to replace all filters of this machine.

Because his engineer did not place / wall mount the filter properly, it fell and broke. Now again i have to bear the repair charges because of his mistake. He took to get it repaired but never turned up.

Kindly resolve this immediately else i have to go to consumer court for this cheating.

Roshanara
[protected]
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Jul 4, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
May 23, 2018
Kent RO Customer Care's response
Dear Sir,

we deeply regret the inconvenience caused. We're forwarding your concern for further processing & will respond with an update soon.

Warm regards,
Team Kent
Verified Support
May 31, 2018
Kent RO Customer Care's response
Dear Sir,

Hope this concern has been resolved to your satisfaction. Please feel free to contact us in case you need any further assistance

Warm regards,
Team Kent
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