[Resolved] Kent RO — kent pearl ro filter | |
We bought a kent ro filter - pearl from intech elec, bangalore in july 2015. When we called them for service, they informed us that we have to contact kent directly. So we got in touch with kent, and they in turn sent an agency called water solutions. When "water solutions" came for service, they sold us an amc for one year on behalf of kent. Now water solutions does not respond to our calls, and kent is washing its hands off. The fact is that water solutions has been sent to us by kent and hence they are responsible for water solutions actions. Please get kent to honour the amc commitment Was this information helpful? | |
Apr 26, 2018 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Mar 24, 2018 Kent RO Customer Care's response Dear Sir, We are sorry for the unpleasant experience you had. We're forwarding your concern for further processing & will respond with an update soon. Warm Regards, Team Kent | |
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