[Resolved]  Kent RO — kent pearl ro filter cracked and leaking

Got a brand new, original kent ro filter replaced by authorized service center guy.

But just when the 3 month warranty was about to expire, it started leaking water through a crack in the outer shell of the ro membrane.

When we complainted, they said it's just out of warranty period and we will need to replace it again which costs rs 2500.

Heights of bad quality products at inflated prices and no care of customer by their customer care.

Avoid kent prurifiers unless you want to experience worst possible product and service.
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Oct 21, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2018
Kent RO Customer Care's response
Dear Sir,

As per telephonic discussion that please provide your complete address via private message or at [protected]@kent.co.in so that our team may assist you.

Regards,
Team Kent
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