[Resolved]  Kent RO — kent plus ro purifier

Address:Bangalore, Karnataka, 560076
Website:www.kent.co.in

I have purchased this machine by paying around 16000. For the first 8months everything was alright, than one fine day the tank started leaking. I called the customer service and they arranged visit of technician, as per him the tank had to be replaced and since machine is under warranty will be done free of cost. From then on i have made some 50 calls, registered complaint again 3-4 times, but they just close the complaint saying your - compalint couldn't be serviced. Pls for heaven's sake don't buy from this company at all, everything that they are showing is all fraud.
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Sep 9, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2018
Kent RO Customer Care's response
Dear Sir,

We sincerely regret the inconvenience caused. We are looking into it with a promise to resolve this quickly.

Warm Regards,
Team Kent
Complaint comments 

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I want to tell you that the taste of water is not good o think its level is too low so i am kindly request to check this...

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