[Resolved] Kent RO — Kent prime tc every month the engineer comes thrice
J
JVG Prasad Rao
from Palakollu, Andhra Pradesh
Address:
Vizianagaram, Andhra Pradesh, 535002
Website:
goo.gl/Vhy9f7
We purchased a new peace in september month but till today the set is getting problem every 10days. Till now the local engineer came 10 times to my house but the problem is not solved till today. The set is having wire kit problem and stops every time and it is not solved by local mechanicsand till now 3 engineers came to our house but the problem wasnot solved. If a consumer gets this much problem why the middle or higher management doesnot concentrating on this issue. We also want to file a case against the company in the consumer court if higher or middle management doesnot solve the issue because in warranty itself its coming this much problem means if after expiry no one cares about this.
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Aug 4, 2017
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2017
Kent RO Customer Care's response Dear Mr.Rao,
we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.
Warm Regards,
Team Kent
Verified Support
Jul 04, 2017
Kent RO Customer Care's response Dear Mr.Rao,
as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.
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