[Resolved] Kent RO — kent provides 4 years service, but no one turn up

rakeshrajan9

from Tellicherry, Kerala

Address:

Thiruvananthapuram, Kerala, 695581

Its just been a month since I purchansed Kent product with serial number KR[protected]. The product is faulty. Whenever I rasie a service request, it is getting cancelled. I contacted Kent service multiple times and was promised that the issue would be escalated. I
Latest:- Its been a week with the product not working and no one turned up.

The service provided is pathetic.

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Jul 19, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2019

Kent RO Customer Care's response Dear Sir,

We deeply regret the inconvenience caused. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent

Verified Support

Jun 10, 2019

Kent RO Customer Care's response Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent