[Resolved] Kent RO — kent purifier dead with in 2 months

Nikhil Sawai

from Pune, Maharashtra

Address:	403107
Website:	Www.kent.co.in

I broight kent uv uf on 30th September 2017 n todayz 23 nov(50days aprox)
3 days back it suddenly stoped working completelye M/C KR[protected]
i called coustemer care number my complaint was register n intantly i got message saying my issue was resloved n i got messages asking for feed back
I calles up coustemer care in goa they told engineer ill see u next day but its been 4 days n my complaint is unattended
(Attached photos of both installation date complaint messages)

+2 photos

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Dec 26, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2017

Kent RO Customer Care's response Dear Mr.Nikhil,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Warm Regards,
Team Kent

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Comments

vivek kumar roy

from Patna, Bihar

Since MARCH 2017 three times technician of kent ro has come againa and again and charged service charges. After few days again problem start in my machine