[Resolved]  Kent RO — kent ro ace+

Address:Tapookra, Alwar, Rajasthan, 301707

I had raised an installation request to Kent on call on 17th July’19. On next day I got a call from their executive who was very rigid and rude saying that RO can only be installed on paying Rs. 950 with pre filter candle. I mentioned him the in my society there are many whose RO were installed without any pre filter. He rudely denied me and said that he will not install the RO then.

Then I spoke to Kent customer care and raised a complaint for the same however it’s already been 10 days but I did not get any solution from Kent, even after so many follow-ups.

Totally disappointed with the services of Kent, I don’t know how they will be reliable at the time of other services if they are pathetic at the time of installation.

Still waiting for installation of machine.

Very poor services of Kent.
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Aug 29, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2019
Kent RO Customer Care's response
Dear Sir,

We apologies for the inconvenience caused to you. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent
Verified Support
Jul 29, 2019
Kent RO Customer Care's response
Dear Sir,

As discussed your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent
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