Kent RO — Kent RO Bad Customer Experience

Address:D-409,VIVEK VIhar(AWHO),Sector-82, Noida,U.P 201301

Dear Sir/Madam,

With very high disappointment and dissatisfaction I am writing that I am a Kent RO user since Dec '2019. I have some grievances towards the quality of the product provided by authorized dealer of Kent during replacement.

I get changed all RO membrane in 15 Nov 2022, of Rs.5435/- by technician Narendra Singh, Kent dealer M/s BHANGEL SERVICE, UP, Noida(see attach bill). Within a week I have gone through multiple issues such as ( problem with motor and not filtering the water(RO water TDS is 700)) and we are drinking KENT RO water with 700 TDS due to which my son and wife getting stomach disease from last week. I need to claimed compensation for loss of earnings.

See the below my KENT RO details;
1. KENT STERLING+ MINERAL RO

Warranty Status: Out Of Warranty
Serial Number: KR[protected]
Installation Date:[protected]

Case Id:[protected]
Creation Date:[protected]
Address: D 409 VIVEK VIHAR SECT 82, NOIDA, UTTAR PRADESH, 201301
Service Charges: INR 5435.0
Service Partner: BHANGEL SERVICE
Status: Approved
View Service Status: https://fromkent.com/yBFmwdb
+1 photos
Was this information helpful?
No (0)
Yes (1)
Kent RO customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3007
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information