[Resolved] Kent RO — Kent RO

soo_san

from Pune, Maharashtra

Address:

411017

My product details Sr No - KR[protected] I bought it in June, suddenly it stopped working so I called customer service on 19th November and the first technician visited 21st and no help, second came on 23rd again no help.A technician with no knowledge at all. I called up customer service again on 24th and spoke to the floor Manager Mr Pathak and who assured me within 24hrs the problem will be fixed but no help even after 24 working hours. Again today on 26th I called up the customer service, same robotic response but no help. I AM FRUSTES TO THE CORE. One of the worst post sales service. My number is [protected]. Faulty products, pathetic service, no one to hear your request. Feeling looted by Kent.

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Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2015

Kent RO Customer Care's response Dear Mr.Suraj,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent