[Resolved] Kent RO — kent ro excel

coolsaurabhforu

from Ludhiana, Punjab

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201309

On 23rd feb 2018 @ 2.24pm, i called kent ro @ [protected] regarding a not working kent ro. After discussion the with customer care guy, he told that i will be getting one sms/otp from their end on registered mobile number, nothing came untill 3:00pm and suddenly i received a call from a number [protected] and he told me that he is from kent and he got my details from their ho.
So now the catch is, even the complaint is not processed by their customer service department and i, who doesn't have the registered mobile number getting call from kent!!!
Seems, the customer care department guy has shared my details with his friend who might working in some service company of ro.

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Mar 26, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Kent RO Customer Care's response Dear Sir,

We are sorry for the unpleasant experience you had. Please provide your contact details at [protected]@kent.co.in or via private message. We'll connect with you soon.

Warm Regards,
Team Kent