[Resolved] Kent RO — kent ro getting stop working every after 2 month. | |||
I have purchased kent prime # KR[protected] in april 2016 since then i spent 10000 for maintenance (Excluding two repair in warranty period). Recently in april 18 i have been charged 2500 for filters and then in jun again i have been charged 3000 for something else. Again It stoped working suddenly in September 18. When I placed complain on this platform on 4 SEP 18 service technician attended complain and demandeda300 as visit charges. Just 2 month passed from earlier complain which was attended by Kent RO service agent today my Kent RO stop functioning again. How can a system with a reputed brand can have so frequent breakdowns. How can I bare the repair cost every after 2 month. In earlier complain service area manager said "for healthy water that much cost is genuine". I just want to know the justification on promise given while on purchase i.e. annual maintenance cost will be Less than 2000. I suggest every one to buy a local RO of rupees 8000 instead of Kent RO. This was my mistake that I trusted the brand. So please don't repeat same mistake. For Kent RO representative please call me at [protected]. Was this information helpful? | |||
Dec 20, 2018 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Nov 16, 2018 Kent RO Customer Care's response Dear Sir, We deeply regret the inconvenience caused. Our service team will get in touch with you shortly with an update on this concern. Warm Regards, Team Kent | |||
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