Kent RO — Kent RO installation

Address:D 324, Souparnika Indraprastha, Soukya Road, Devalpura, Whitefield, Bangalore -562114

I bought a Kent RO - Kent Supreme Alkaline and the product was delivered on 6th May 2023. Service Request generated for installation vide case id[protected] on 7th May 2023.

As per the system a technician - Pradeep ([protected]) was assigned on 7th itself. We are trying to connect with the technician since then. We lodged complaint in customer care on 10th as well as on 11th, but nobody is able to answer why there is such an inordinate delay in installation. Neither the technician is picking the phone, nor the company is able to get the product installed. We are bound to buy water from shop for our consumption.

Such a pathetic service!!!
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Kent RO customer support has been notified about the posted complaint.
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Dear Customer, we sincerely regret the inconvenience faced by you. Please share your details at [protected]@kent.co.in or call us at +91-[protected] so that we can quickly resolve it. Regards, Team Kent

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