[Resolved] Kent RO — kent ro m/c | |||
Dear mr. Rashid Kent ro.m/c Subject: amc renewal It was discussed regarding complaints against kent ro m/c amc in details before and after AMC start as on dated 30.10.2018, after that you have extended my AMC for 8 to 10 days from 2.11.2018 and promised me to pick up the amc cheque on 04.11.2018. But as explained you the past experience the same thing (as last year, your technician has changed the electric panel having cost app. Rs 1000 paid by me and he has confused me when I questioned him that if I have checked the same panel from another technician then he replied that it will work but not in your ro m/c) has been happened at 4AM on 03.11.2018 the ro has started the weep voice and stopped the water supply. So, you are requested to send the senior technician (not the area technician because he has set up the weep timer and refused to do the service during AMC period as discussed) for free service. Regards, anupama uday acharya Mob. No. [protected], [protected] Was this information helpful? | |||
Dec 9, 2018 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Nov 05, 2018 Kent RO Customer Care's response Dear Sir, We deeply regret the inconvenience caused. Our service team will get in touch with you shortly with an update on this concern. Warm regards, Team Kent | |||
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