Address: | Gautam Buddh Nagar, Uttar Pradesh | Website: | www.kent.co.in |
Dear sir, i am a resident of qtr. no. 4, mtnl exchange, shakti nagar, g. t. karnal road delhi. on making a complaint to customer service centre on 8th august 2016, my problem was attended on 9th but the machine was not repaired even though rs. 2750/- was taken on account of spares even though only one part (membrane) was changed and additionally rs. 2000/- was taken for amc. but the problem was not cured. the attendant mr. kapil kumar gave his no. [protected] and said he will come back to attend the problem and he only is authorised to attend from kent ro in this area. i called him several times and he gave excuses every time and now after more than 7 days and having spent rs. 4750/- my complaint has not been addressed and i feel cheated. my complaint be attended immediately otherwise i shall be constrained to invoke legal proceedings against the company as well as said mr. kapil kumar.. further rates of various kent spares be published in the public interest.. complaint no.[protected] & bp code no. dl0169967.. sr. no. of product.. ka[protected]... r. s. sehrawat Was this information helpful? |
Post your Comment