[Resolved]  Kent RO — kent ro not proper fixed worst service

Address:Bajanai koil 2 nd cross street, Chennai, Tamil Nadu, 600073

Installation person come and fixed o date of[protected] machine not proper fixed and after 3 hours machine (Kent ro) not working water level not increased inner motor noise will come after i complaint to customer care he mentioned 18-5-19 date 11 am service engineer has to come and attend but after 6pm nobody is come worst service and worst company i have to be taken action with consumer court in legal action. (Welcome agency service centre name mapedu chennai.
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Jun 22, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
May 19, 2019
Kent RO Customer Care's response
Dear Sir,

Apologies for the inconvenience. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent
Verified Support
May 21, 2019
Kent RO Customer Care's response
Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent
Complaint comments 

Comments

We called to the Kent service center for the service for our purifier. They didn't came. We called so many times but they didn't send any one for the service

Pavan Krishna Avvaru's reply, May 16, 2019
There is no service for our Kent Pearl from one month
Kent RO Customer Care's response, May 21, 2019
Verified Support
Dear Sir,

We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details at [email protected]. You may also call us at +91-9278912345.

Regards,
Team Kent
Kent RO Customer Care's response, May 22, 2019
Verified Support
Dear Sir,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards,
Team Kent

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